Prepare for the first conversation.

You do not need to send identity documents to start. Prepare a general description of the role and the questions you want answered, then confirm what information is needed for the next step.

Write a short household brief

A clear brief helps the team understand the request without unnecessary personal details.

List the main tasks and relevant experience.
Outline the schedule and preferred start date.
Note any communication or living arrangement questions.

Review public profiles thoughtfully

Published profiles are a starting point for discussion. Confirm current availability and role fit directly with AVC before making plans.

Keep the public profile reference for your enquiry.
Ask which experience is relevant to your household tasks.
Discuss how the next conversation or selection step is arranged.

Confirm the terms before proceeding

Ask for a written explanation of the service and the agreement that applies to your case.

Ask for full costs, inclusions, and any recurring charges.
Confirm responsibilities, timing, and relevant cancellation terms.
Ask which documents are needed and how to share them safely.

Bring your questions to AVC.

Prepare a message with your general needs. You can review it before opening WhatsApp.

Start an enquiry

Keep reading

Choose support around your household.Understand employer responsibilities.Ask the right document and contract questions.