Common questions
Good to know before you get started.
Clear answers on services, charges, availability, documents, and getting in touch.
What kind of service can I ask about?
You can ask about domestic worker recruitment, short-term household help, visa or document support, and follow-up after placement. The team can explain which options are currently available.
How do I ask about worker availability?
Tell AVC about your household needs and the experience you are looking for. The team can discuss current options and explain how to continue.
How much does a service cost?
Terms and charges depend on the service and your situation. Contact AVC to confirm current charges and what is included before deciding.
What should I share in my first enquiry?
A general description is enough to start. For recruitment, describe household tasks and the experience you are looking for. For short-term help, share dates, hours, and tasks. For paperwork questions, say which step you want to understand.
Can I send passport, ID, or visa documents in the enquiry?
Please do not include passport, Emirates ID, or visa numbers or documents in a public enquiry. Ask AVC how to share any documents safely.
Can AVC answer questions about visa or application steps?
You can describe your question in general terms. The team can explain the services it offers and the information relevant to your enquiry.
How does the contact form work?
The form prepares a message for you to review on this website. You can then open it in WhatsApp; it is not sent until you choose Send there. You can also call AVC directly.
Where can I speak with AVC?
The website’s contact information points to Al Ain Mall in Al Ain. Visit the Contact page for phone, WhatsApp, and a map link, then call to confirm visit details before travelling.
Still have a question?
Contact AVC with a general question and the team can explain current options and next steps.